Exceptional IT support services
but with an award-winning difference
We pride ourselves on delivering an exceptionally high standard of service, while being friendly, approachable and customer focused. With our award-winning Service Desk and technical expertise, we are happy to offer support, advice and assistance with any technical requirements or projects you have.
We recognise that the quality of the services and systems we provide and support enables you to better deliver core services to your customers.
Our systems are designed to offer you complete resilience, performance and reliability so that you have full confidence in your data and operations.
Our employees have a wealth of knowledge across many different areas and will always be willing to assist you in any future projects.
We will be your ‘Critical Friend’, making the decisions with you and not for you, working closely with you to design and plan any systems, offering you the best solution in terms of technology, usability and meeting your business needs.
A friendly, open and approachable attitude makes working with our team an enjoyable experience. We know that having a team who are personable, really makes the whole experience of IT support, feel unique in a positive way.
Here at F4IT, we pride ourselves in providing solutions that are technically sound, yet forward thinking.
We embrace new technology, new ideas and new ways of thinking, working to push the boundaries around IT solutions and how they can enhance your organisation.
Where the F4 IT journey started
The business started life in 2013 as an internal IT department for a healthcare provider. We were given the exciting opportunity to design an IT service from the ground up with a vision to create a service we would be proud to represent, providing a customer-focussed approach to IT.
We give back to the community
Since rebranding in 2018, F4 IT have gone from strength to strength and now support 15 organisations in North East Lincolnshire and beyond. As a community benefit company, all profits made are re-invested into helping to deliver healthcare in the region.
Quick and Reliable exactly what we are
We work tirelessly to provide the best service to our customers and our outstanding call statistics reflect this.
of issues fixed
on the first call
to answer the phone
on all your devices
to services in Lincolnshire
Can you afford for your systems to be unresponsive?
With an average wait time of five seconds, 99.99% service uptime and a resolution rate of 90% on the first point of contact, we set the bar as high as possible in terms of our service delivery and always aim to offer a service that surpasses your expectations.