Exceptional IT support services

but with an award-winning difference


We pride ourselves on delivering an exceptionally high standard of service, while being friendly, approachable and customer focused. With our award-winning Service Desk and technical expertise, we are happy to offer support, advice and assistance with any technical requirements or projects you have.
We recognise that the quality of the services and systems we provide and support enables you to better deliver core services to your customers.

Our systems are designed to offer you complete resilience, performance and reliability so that you have full confidence in your data and operations.
Our support team have a wealth of knowledge across many different areas and will always be willing to assist you in any future projects.

We will be your ‘Critical Friend’, making the decisions with you and not for you, working closely with you to design and plan any systems, offering you the best solution in terms of technology, usability and meeting your business needs.

A friendly, open and approachable attitude makes working with our team an enjoyable experience. We know that having a team who are personable, really makes the whole experience of IT support, feel unique in a positive way.

Here at F4IT, we pride ourselves in providing solutions that are technically sound, yet forward thinking.
We embrace new technology, new ideas and new ways of thinking, working to push the boundaries around IT solutions and how they can enhance your organisation.

Don’t settle for unresponsive IT or support!

If you feel you arent getting the most out of your IT or your current IT Support team, we’re here to help!

Quick and reliable

exactly what we are


We work tirelessly to provide the best service to our customers and our outstanding call statistics reflect this.

90%

Issues fixed

on the first call

Just

seconds

to answer the phone

99%

uptime

on all your devices

99%

recommend us

to services in NHS

A company you can trust

Honest and Reliable


99% percent of staff we support rate our performance as excellent, something we work tirelessly to maintain, ensuring customers receive the best service.

Aruba Networks provides access management, network infrastructure and mobility application solutions for mobile enterprise networks – F4IT utilise the Wireless solutions provided Aruba to provide secure network access to services.

Achieving accredited certification to ISO 27001 demonstrates that your company is following information security best practice, and provides an independent, expert verification that information security is managed in line with international best practice and business objectives – F4IT are ISO27001 accredited.

Launched in 1998, VMware have over 20 years’ experience in virtualisation technologies – F4IT use their industry-leading software to virtualise their datacentres

For over 20 years, WatchGuard has pioneered cutting-edge cyber security technology and delivered it as easy-to-deploy and easy-to-manage solutions. With industry-leading network security, secure Wi-Fi, and network intelligence products and services. F4 IT make use of Watchguard products to secure and protects our managed networks

Over 25 years IT Experience

with a wealth of knowledge and skills that can support your business.


At F4IT we employ a team of highly qualified specialists who have many years of experience in a vast array of differing areas and know exactly how to advise and guide your IT requirements or overall strategy.

We are incredibly proud of the service we provide to both our public and private sector customers and are continually investing to ensure our staff can continue to provide the best advice and service so your business can continue to provide its services and products with the greatest efficiency.

Can you afford for your systems to be unresponsive?

With an average wait time of five seconds, 99.99% service uptime and a resolution rate of 90% on the first point of contact, we set the bar as high as possible in terms of our service delivery and always aim to offer a service that surpasses your expectations.