We specialise in IT Management and Support, for organisations of any size in any sector. Our highly qualified staff are experts in Server and Network Management, System Hosting and Support, Wireless deployment, Asset Management and Service Desk Support, Phone System implementation and Management, Information Governance,
We work tirelessly to provide the best service to our customers and our outstanding call statistics reflect this.
on the first call
to answer the phone
on all your devices
to services in NHS
Our team ethos pushed us in a positive direction towards naming our support team F4. We focus on the four F’s to guide the attitude and character of our team.
F4 IT Services deliver IT support and systems that are 100% reliable.
We want to be integrated into your organisation, not a team you cant get in touch with.
Our open and approachable attitude creates an enjoyable experience.
We pride ourselves on providing solutions that are technically sound, yet forward thinking.
Here at F4 IT Services, we pride ourselves on delivering an exceptionally high standard of service, while being friendly, approachable and customer focused. We offer the friendly, easy to access and reactiveness of an in house IT Support Team whilst still giving you the benefits, cost savings and efficiencies of an outsourced IT service.
Our team ethos pushed us in a positive direction towards naming our support team F4. We focus on the four F's: Fit for Purpose, Focused, Friendly and Forward thinking
The CPG IT team remains the best IT team I have worked with in any position within the NHS or other private companies since I qualified in 1997.
Thank you for your continued excellence.
Tina Seed
This is the best IT support I have received in 35 years. I am not the most IT proficient person and can easily feel intimidated but every single time I’ve asked for help I’ve been made to feel comfortable and I’ve been talked through problems in an understanding way.
Vanessa Seddon
The best response IT team, friendly and always endeavour to solve problems efficiently and effectively. In comparison to other services I have worked before I can only describe this IT service as excellent.
Michael Rugoyi
The gentleman who dealt with my problem was kindness itself as I’m not the most proficient person in the use of a computer. He was patient, polite and most courteous. Thankyou.
Annette Crawford
With an average wait time of five seconds, 99.99% service uptime and a resolution rate of 90% on the first point of contact, we set the bar as high as possible in terms of our service delivery and always aim to offer a service that surpasses your expectations.
